FAQ
Shipping & Our Products
Where are your abayas made?
Our abayas are made in Medina, Saudi Arabia, from nida fabric, known for its fluidity, lightness, and elegant drape.
Do you deliver outside of France?
For now, we only deliver within metropolitan France. International shipping will be available soon, stay connected!
What are the delivery times?
Delivery times are indicated at the time of order, depending on the chosen delivery method.
Can I track my order?
Yes, a tracking number is sent to you by email as soon as your package is dispatched.
Sizes & Care
What sizes do you offer?
Our abayas are available in 52, 54, 56, and 58. Consult our Size Guide to find yours.
How to care for nida fabric?
Gentle cold wash, avoid strong wringing, iron at medium temperature on the reverse side of the fabric.
Returns & Exchanges
Can I return an item?
Yes, you have 14 days after receipt to return an unworn item, with its tag, for an exchange or refund.
Who covers the return shipping costs?
Return shipping costs are the responsibility of the customer, except in the case of a defective or non-compliant item received. Find all the details in our Refund Policy.
Order & Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Carte Bancaire, as well as Apple Pay and PayPal.
Can I modify or cancel my order?
Contact us quickly by email, we will do our best before shipping.